If you are unable to receive verification codes via SMS or WhatsApp while using the Stables app, follow these troubleshooting steps to resolve the issue:
1. Ensure Your Phone Number Is Correct
Double-check that the phone number you’ve provided is accurate.
Ensure it includes the correct country code (e.g., +1 for the United States, +44 for the UK).
2. Confirm Country Compatibility
Verify that your country is supported for registration in the Stables app. Verification messages may not be sent to numbers registered in unsupported countries.
3. Try Using WhatsApp
If SMS codes are not arriving, try selecting WhatsApp as the delivery method for your verification code. Some users have found this to be an effective workaround.
4. Check Connectivity and Device Settings
Network Connectivity: Ensure your phone has a stable internet connection for receiving messages.
App and System Restrictions: Check whether any apps, settings, or network restrictions might be blocking the incoming messages or notifications.
5. Contact support
Escalate the issue with the Stables support team
By following these steps, you should be able to resolve most issues related to not receiving verification codes in the Stables app.